Returns & Exchanges

At Muse Club, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. Simply initiate your request through our portal to receive a prepaid shipping label and start your refund or exchange process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unworn garments in their original packaging, ensuring all Muse Club designer tags remain attached.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.